If you install from a CD, a serial number is required for all prior years. On the left, choose Account > Serial Numbers. Log in using your user account credentials.
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If you are installing Drake13 and future, an account specific serial number is required. These serial numbers may be found on the Drake Support website. If you do not have this serial number, please contact the Accounting Department at (828) 349-5900. If you are installing Drake12, an account specific serial number is required. If you do not have a 2007 serial number, please contact Drake Support for assistance. Note: After installation for Drake07 only, you will need to enter the serial number on the Preparer Login screen before entering the software for the first time. If you are installing Drake02- Drake11 from the Downloads section online at the Drake Support website, a serial number is not required.
Be aware that other auto updating programs may also interfere with installation.Verify that any auto backups ( Tools > File Maintenance > Backup) are turned off.If it is turned on, click Auto Update Settings and at the right click Off. If you have already installed the preseason release, verify that Auto Updates has been disabled by going to Tools > Update Manager.Have your account number and serial number available.If you purchased the optional CD service, you can also install the software by using that CD. Drake recommends that you install Drake Tax from the Downloads section to ensure that you are installing the most up to date version of the program. Archival CDs are available each year from 2002 to present for $25 per disk (plus any applicable sales tax). At the Download Center, federal and state programs are available from 2002 to present. Current Drake customers can download and install the current and prior year federal and state software at no additional charge through the Drake Download Center.
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